ESA Retail is the leading provider of retail insight services in the UK and Ireland, offering a range of services from price, promotion, space, range, availability and compliance audits through to large scale customer feedback surveys and mystery shopping programmes.

Our core services include:

  • - ESA Retail is the largest provider of in-store information in the UK and Ireland.
  • - we are one of the leading mystery shopping companies in the UK.
  • - we help clients to better understand their customers through a range of customer survey options.
  • - ESA offers a comprehensive range of data collection services, to meet the needs of other agencies.

ESA Retail is a member of the BVA Group, bringing ESA Retail's services to a wider market as well as introducing BVA's world class suite of research tools and complementary strengths in analytics and consulting.

Lidl v2.0 or Retail Reinvented? Jack's explained

Lidl v2.0 or Retail Reinvented? Jack's explained

Tesco made their much-anticipated entry into the discount channel with the opening of the first Jack’s stores in Chatteris and Immingham last month. This was quickly followed by two further locations on Merseyside, with plans for 11 more in the pipeline. Amid strong interest from the trade and public alike, ESA Retail have taken a closer look at the first Jack’s stores to understand how Tesco is responding to the challenge of the European discounters.

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