ESA Retail has recently completed an important Mystery Shopping exercise on behalf of the Office of Rail and Road (ORR), the results of which have been published on the ORR website.Read More »
ESA Retail provides occasional white papers and commentary on topics relating to customer demand in retail.
The latest player within the UK discount grocery market opened this month, only to close temporarily due to overwhelming demand.Read More »
easyFoodstore.com celebrated the long awaited opening of its first shop in West London with a 25p promotion across all products. However, demand was so great that the shop was forced to close temporarily while the shelves were re-stocked.
ESA Retail has been re-commissioned by ATOC (Association of Train Operating Companies) to conduct its annual National Rail Mystery Shopping survey for a further two years.Read More »
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